Spam Filters Run Amok

I just spent THREE frigging hours trying to get an email through to a colleague. After calling my email service provider and then Cox TWICE, I learned this critical fact:

Cox will block emails that have several LINKS. The only way around this is to practically turn off your spam filters. So if you have two or three web addresses in your signer, there is no guarantee the email will arrive at the destination!

Another shocker: Cox spam checker kicks in BEFORE the white list. That means you can white list a sender and the emails STILL WON’T ARRIVE.

This is insane! SPAM gets through email systems everyday, while legitimate email does not. How much business is lost everyday? How many friends feelings are hurt because they didn’t get a response? What’s the point of a high-tech society if it doesn’t even work?

4 thoughts on “Spam Filters Run Amok

  1. Mark S

    ISP implemented SPAM filters are the worst.
    I had created accounts with my hosting provider for my kids, and I turned on their integrated spam filtering.
    Then I start noticing that many of the emails I’ve send to my kids were not reaching them. Sure enough, my emails to my kids were getting filtered out as SPAM.
    (FYI: I’m a divorced Dad and my kids spend 1/2 the week with Mom, so I do communicate with them via email on those days, or I forward astronomy, science news, etc related links to them.)
    Regardless of the solution used, people do need to make sure that SPAM isn’t just deleted, that it goes into a special “junk” folder, and they really do need to review their junk occasionally.
    I run a mailing list for my business. People will go through the bother to double opt-in, only to have their SPAM filters mark emails from the list as SPAM.
    Grrr.

    Reply
  2. Mark S

    Brett,
    Are you using “web mail” or are you using a mail client running on your PC?
    In my case — either using Comcast or 1and1’s servers — there are SPAM filters that are used and I can turn on/off in the “web mail” systems that they have.
    If SPAM comes in, it goes into their “Junk” folders instead of the webmail inbox.
    Then when my PC email client (Thunderbird in my case) downloads mail, it takes what’s in the inbox on the server and brings it to the PC.
    If I turn off the webmail spam filtering on ISP, then all mail goes into my inbox on the server, and then my Thunderbird email client can apply it’s filters to all of my email and store the junk in it’s junk folder instead.
    Just a suggestion for to you look into (though you probably already have.)
    Some ISPs will also implement black lists based on IP addresses of “known” mail servers that have been found to be passing a lot of SPAM through. This works at the connection level, AFAIK, and won’t let the mail even be transferred to your ISP. This isn’t really a SPAM filter since it’s just refusing to accept the connections to transfer the mail.
    The joy of this is that at times in years past, I’ve seen my host (comcast.net or 1and1.com’s email servers get onto these black lists some people would just stop getting my emails for a few days. That was a real joy to deal with.
    I think I read somewhere that something like 85% of the SPAM in the world is perpetrated by about a dozen people?
    It’s time to admit that Osama Bin Laden is dead, and to move on to hunting down the SPAMmers. They are definitely part of the axis of evil.

    Reply
  3. brettdl

    The problem isn’t with me receiving my mail. (I have my webmail spam settings on low to guarantee arrival in my Outlook.) The problem is it is failing to arrive at destination.
    I begged Cox for information to see if my IP was blocked, but they repeatedly said no. I think they blacklisted my dadtalk domain but won’t admit it.
    And yeah, I’m all for water boarding when it comes to spammers.

    Reply

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Spam Filters Run Amok

I just spent THREE frigging hours trying to get an email through to a colleague. After calling my email service provider and then Cox TWICE, I learned this critical fact:

Cox will block emails that have several LINKS. The only way around this is to practically turn off your spam filters. So if you have two or three web addresses in your signer, there is no guarantee the email will arrive at the destination!

Another shocker: Cox spam checker kicks in BEFORE the white list. That means you can white list a sender and the emails STILL WON’T ARRIVE.

This is insane! SPAM gets through email systems everyday, while legitimate email does not. How much business is lost everyday? How many friends feelings are hurt because they didn’t get a response? What’s the point of a high-tech society if it doesn’t even work?

One thought on “Spam Filters Run Amok

  1. brettdl

    The problem isn’t with me receiving my mail. (I have my webmail spam settings on low to guarantee arrival in my Outlook.) The problem is it is failing to arrive at destination.
    I begged Cox for information to see if my IP was blocked, but they repeatedly said no. I think they blacklisted my dadtalk domain but won’t admit it.
    And yeah, I’m all for water boarding when it comes to spammers.

    Reply

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Your email address will not be published. Required fields are marked *